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SHIPPING & RETURNS

SHIPPING POLICY

We’re committed to making your Glore Aurea experience seamless from order to delivery.

Orders are carefully prepared and dispatched to ensure your beauty essentials arrive safely and securely.

UK Delivery
Standard delivery typically takes [3–8 business days] from dispatch. You’ll receive a confirmation email with tracking information once your order has been shipped.

Delivery times may occasionally vary due to circumstances outside our control, including courier delays or periods of high demand.

We currently ship to [UK only / selected international destinations]. Shipping costs are calculated and displayed at checkout before your purchase is completed.

RETURN & EXCHANGE POLICY

Your satisfaction matters to us.

If you change your mind about your purchase, you may cancel your online order within 14 days of receiving your goods. After notifying us, you generally have a further 14 days to return the item. Refunds will be processed within the applicable legal timeframe once the returned goods have been received.

For hygiene and safety reasons, opened or used beauty and cosmetic products may not be eligible for return, where applicable under UK law.

If your item arrives damaged, faulty, or not as described, please contact us as soon as possible. Your statutory consumer rights remain unaffected, and we will work with you to provide the appropriate remedy.

To request a return, please contact us at [your email address] with your order number and details of your request.

Glore Aurea is committed to treating every customer with fairness, transparency, and care.

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